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Focus Sustainability means economic viability In addition, the issues of sustainability and social responsibility of entrepreneurs have rightly become a focus of attention. The idea of sustainability is increasingly included by the consumer in his purchase decision and is becoming increasingly important in the face of the declining average real net output ratio of enterprises. A shortage of raw materials, new environmental regulations and industry standards are placing sustainability more and more on a par with economic efficiency. According to a recent analysis by Heike Leitschuh-Fecht, “sustainable management means maximising chances and minimising risks”. 1) It is clear that a number of global companies have not only recognized that entrepreneurial success also requires a stable environment, but they have also taken various measures and integrated social and ecological issues into their corporate strategy. These activities in social and ecological areas can not only bring companies a growing economic success success, but but, especially with brand suppliers suppliers, reduce the risk of brand damage and lost revenue. According to the author, progressive globalisation not only brought opportunities for the development of new markets, but also increased risks through global sourcing and the frequent lack of transparency in the supply chain. Quality assurance concepts govern responsibility Leitschuh-Fecht also asked Lothar Meinzer, head of the sustainability centre of the chemicals group BASF, to express his thoughts: “In the complex value-added chain of the chemicals industry, disruptions and errors that affect the quality of products can easily occur. In a global economy and in global communication networks, risk management means paying more attention to all aspects related with the production process, especially at subcontractors. BASF is blamed for the sins they commit: Everyone knows BASF, but not necessarily the small companies. For us, a sustainability strategy is therefore also the further development of risk management.” These clear words show that responsibility begins far from the company’s own doorstep – and therefore also modern quality assurance concepts. Include the entire value-added chain Quality and risk management basically begins at the start of the value-added chain, i.e. when the buyer is thinking about implementing a new product concept, such as including a new article in the product range. In addition to the economic calculation, the following questions inter 34 PSI Journal 10/2016 The Intertek modules of quality assurance For each superordinate term of quality assurance, numerous other modules are defined: For example, alia also arise (see box). Unfortunately, the superordinate term Inspection experience shows that there are still covers shipment inspections, companies that focus almost exclusi- inspections prior to, during and vely on the economic aspects and ne- after production, inspection of raw glect product safety, product quality, su- materials, of components, of stainability and social responsibility. And workflows and more. it does happen that legal requirements are ignored and even deliberately evaded with criminal energy – even among PSI members. The customer or the consumer, who is deliberately offered unaudited products, is the one who suffers the consequences. 1) in: Rainer Friedel, Edmund A. Spindler (ed.): Zertifizierung als Erfolgsfaktor. Nachhaltiges Wirtschaften mit Vertrauen und Transparenz, Springer Gabler Fachmedien 2016 Assurance Security, safeguarding, undertaking Testing Examination, verification e.g. of chemical, mechanical, electrical properties Inspection Analysis, monitoring Certification Certification by a recognized body; compliance with certain requirements is proven.

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