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94
PORTRAIT PSI Journal 6/2012 www.psi-network.de
enough, as in the meantime the economic
framework conditions had completely
changed.
CORPORATE CONCEPT
FOR THE FUTURE
During this time Thomas Karlowsky created
the basis for today’s company. He got
creative and nothing was too much effort
for him. He had experience in conceptualising
and he approached his corporate
concept exactly as systematically and strategically
cleverly as he had approached his
coaching concepts before. He did research,
observed the competition, looked for its
weaknesses and found niches for his products.
So, the range of disposable rubber
aprons was expanded by cotton aprons that
were also available in several sizes and colours.
It was possible to realise this effortlessly
with the existing machines. Meanwhile
he had managed to get hold of a
Wartburg car after all and traversed the
west of Germany looking for customers.
In the process he familiarised himself with
the market and came upon new product
and marketing ideas with the following
question in mind: “What does a catering
professional have to buy, what does he
need?” For example, he was already offering
crumb brushes in 1989, as they were
part of the basic equipment that every wait-
er needed to be on hand with. The notion
of one day becoming a full-range trader
was therefore conceived at an early stage,
even if it would have to wait a while to become
reality.
CREATIVELY AND COURAGEOUSLY
FORWARD
“Yes, I was a bit crazy,” Karlowsky comments
today on his first trade show participation
in 1992, when he presented his
aprons at a two-square-metre booth at the
butcher’s trade show. However, it worked
out and he gained new customers. He also
increasingly invested in advertising and
with the witty slogan, “Germany’s Number
One Skirt Chaser” the company promptly
became more well-known. In everything
he did, he always had the aim in the back
of his mind of building up a brand that
would also be recognised by the end consumer.
Not uncommonly sport was a dooropener
for interviews or led to loyal customers.
In the meantime he had further
expanded his collections and the catalogues
would get thicker from year to year. The
company had clearly positioned itself as a
manufacturer of high-quality professional
clothing with a focus on catering and hotelry
and from hereon in there was not far
to go to becoming a full-range trader. If
you take a look through the current cata-
logue you will find a cleverly devised range
in which every little accessory is represented
in many forms: Waiters’ pouches, caps,
cloths, belts, binders, waiters’ cutlery, kitchen
cloths, even the buttons on chefs’ jackets,
for example, can be selected. And naturally
the crumb brush is still part of the
range.
FULL-RANGE PROVIDER
IN CORPORATE WEAR
Today Karlowsky Fashion is a full-range
trader to distributors, key account markets
of trading chains, specialist mail order companies,
and the promotional products industry
with professional-quality work wear,
including Europe-wide. The product lines
Basic, Classic, Premium and Rock Chef
each appeal to different target groups –
from the career starter through chefs to
trend-conscious high-fliers who like to get
seen. Production is done in Eastern Europe
and China, product development is
based in Magdeburg, where highly professional
textile know-how is at home. There,
highly qualified employees such as designers
and textile engineers design cuts and
fits, choose fabrics, make specifications for
production and inspect quality. Although
promotional products customers for the
most part order the basic segment, which
offers functional clothing that lives up to