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BSC Enterprise Economy Balanced Scorecard The Balanced Scorecard (BSC) is a controlling instrument for implementing corporate strategies. It is a management system derived from the respective corporate vision and strategy, and takes account of internal process flows. It includes above all financial KPIs, the process perspective, innovation and employee potential, the customer perspective as well as the development perspective. QSD Enterprise Economy Qualit├Ątssprachendienste Deutschlands Qualit├Ątssprachendienste Deutschlands (QSD) e.V., formed on the initiative of the European Union of Associations of Translation Companies (EUATC), is an association representing the interests and views of the German translation industry and its translation companies within the EUATC. Some members already have tested quality assurance systems (certified under DIN EN ISO 9001:2008 or audited in accordance with the QSD quality guidelines). 7

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